Recent content by Brendon@OEB

Hell no they don't, there's been more and more e-bikes out there which is great to see. Anytime someone rolls up on an e bike I hop on the wheel, best draft out there!!

Really? I was talking with our rep recently and the ETA's are way sooner than that. What color and frame size/style did you get? Gonna do RAGBRAI??

The 6a charger isn't available in the US

5k miles on the original cassette is suspect. If they install those new parts a new cable and housing is required too. The fact that they didn't replacement is a key suspect, it's a cheap wear item, replace before you "think" you need it.

Did they change the cable and housing too? How much stretch on the chain? When was the cassette replaced? How do the teeth on the pulley/jockey wheels look? Way too many variables to blame the least failure prone part.

Which Benno do you have? There's a couple different front basket/rack options and a few of them are on sale. Did you have your eye on one in particular? Happy to check pricing for ya, message me for more info if you'd like!

Head to robertaxleproject.com, they've got a decent tool to make sure you get the right trailer axle/attachment.

I can chime in from the shop perspective should anyone wonder why they'd get that answer. For us there's a few big variables that dictate what we're willing to have in our building and deal with. 1) We want short queue times for clients that DID purchase bikes from us. This is getting more...

Nope, I'm saying the opposite. Bosch kept the names the same (or very similar) on their drive units, displays, and batteries so it's easy to mix up. The Kiox, Nyon, and Smartphone Hub share the same wiring harness and can be swapped. The Kiox 300, Purion 100, and Smartphone Grip are all...

Smartphone Hub is for the Active family of drive units and battery, Smartphone Grip is for the Smartsystem family. Not cross compatible. As previously mentioned you can trade out the Hub for a Kiox or Nyon and still charge your device and use the app. R&M is the only brand we sell that equips...

Every brand has a different philosophy. Tern, for instance, is all about a compact footprint so smaller wheels = less space. Yuba does it for the deck height as mentioned. Benno uses a few different sizes, 24" on the Boost.

If you're ready to consider a different bike the Tern GSD is the hot setup with the Bike Tow Kit! https://www.ternbicycles.com/us/accessories/471/bike-tow-kit Otherwise a tralier can work pretty well too!

And the batteries explode in apartments killing people...

It's not R&M's fault, it's the hazmat status of shipping paint in the US. BMW, Ducati, Triumph, and other high end moto companies don't sell touch up paint either.

Official word is no color code is available. Should someone want touch up paint a body shop should be able to match the color and mix up a bottle for touch up.