Recent content by Al Sondors

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    Difficulty reaching customer support

    I got the Haze model and haven't really checked the miles per charge. It seems a lot more than my Sondor. I've only charged it once and it still shows 3 out of 4 dots. The motor does make a noticeable whine which is a little distracting, but the bike overall is surprisingly well made.
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    Difficulty reaching customer support

    Thanks, very much. Have returned the bike to Costco and bought the Jetson Haze. It's surprisingly fun for a small bike.
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    Difficulty reaching customer support

    Thanks so much for letting me know about this. Wow.
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    Difficulty reaching customer support

    Yes. I'm thinking that. They offer 90 days, so I'm just going to keep trying the bike for awhile.
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    Difficulty reaching customer support

    Also, any companies with good support?
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    Difficulty reaching customer support

    Just bought the Sondors Smart Step at Costco about 2 weeks ago. I'm having trouble reaching Customer Service. Anyone experiencing the same problem? Any advice?
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